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SRM Incident Management
CLIENTSRM Casablanca-Settat

SRM Incident Management

React NativeTypeScriptAppwriteReact

// THE CHALLENGE

A secure incident reporting and analytics platform for field operations teams that need structured reporting, visibility, and coordination.

// THE PROBLEM

Field incident workflows need reliable capture, status visibility, and coordination. When reports live across fragmented channels, teams lose time understanding what happened, who is responsible, which incidents are still open, and what needs operational follow-up.

// THE SOLUTION

I developed an incident management system with mobile reporting, structured records, access control, and analytics views so operational teams can monitor issues and coordinate response more clearly. The system pattern applies to logistics teams, public operations, facility management, and any field workflow where status visibility and controlled access matter.

// KEY RESULTS

FIELD
Improved report structure for operational teams
RBAC
Designed with controlled access to sensitive incident data
LIVE
Gives teams better visibility into current incident status
ANALYTICS
Supports trend monitoring and operational review

// RELATED SERVICES

This case study connects to the service areas I build for operations-heavy teams: automation, document intelligence, logistics systems, and content-managed product interfaces.